Tagged: auto industry

You've likely seen the commercials for vehicle service contracts on TV promising to save customers thousands of dollars in repairs to their older cars and trucks.

And St. Louis is like the Silicon Valley of those vehicle service contract companies. But while the industry continues to thrive, Missouri's Better Business Bureau logged almost 1,000 complaints about it last year alone.

The Better Business Bureau received more than 200 complaints nationwide about an auto warranty marketer based in suburban St. Louis.

Stop Repair Bills of St. Peters also is getting an "F" grade from the Better Business Bureau.

The company markets auto repair plans, but Bill Smith, a trade practice investigator with the BBB, says customers are missing the fine print.